FAQ


What is the difference between package one and package two?
Package-1 ($20/month)
- 4300-5000 channels in HD
- Movies and tv shows
- Adult included

Package-2 ($15/month)
- 1700 channels non-HD
- Movies and tv shows
-No Adult.

When I sign up for the subscription how long will it take to be activated?
- It all depends on how many requests we have for the day but usually, it will take 1-4 hours.

How long does it take if I were to place an order?
- We always ship out the box next business days, If you are in Toronto it should get to you within 1-2 business days.

How does the warranty work?
- If your IPTV is working you must send us an email.
- All box comes with 6 months warranty, We will check if your warranty is active.
- If it is then we will then provide you with our shipping address.
- As long as the IPTV does not have physical damage and does not turn on then we will replace the box.

Do the servers ever go down or does it freeze?
- We would like to be honest with our customers, with any IPTV provider there will have issues with freezing here and there. When you have any issues you must send us an email with the channels list, and we will fix it for you from providers end.

What if the software is having an issue?
- If you have our box we can remote in and help you with any issues you are having.

What is the refund policy on subscription?
- Once you purchase the subscription and we have activated your account, there is absolutely no refund.

How many devices can one subscription run?

- One subscription can run one device at a time.

 Do you guys program boxes if we bring our own?

- No, we do not program any box that is not bought from our store. You must do your own research. We have made it easy for you, simply check out the links for android box, iOS device and Amazon firestick or just youtube it.  

Do you guys Install the box? 

- Setting up the box is extremely easy because it already comes programmed. All you have to do is connect the box to your TV and WiFi/Ethernet then simply press the TorontoIPTV App. 

 

For more info please email info@iptv-toronto.com



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